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Blueprint
Customer Stories

Hear from teams who've been there.

Health plan network ops teams across Medicare Advantage, Medicaid, Exchange, and D-SNP share how Blueprint changed the way they build provider networks.

2–3×
Faster to first adequacy pass
94%
Customer retention rate
4 days
Avg. time to go live (vs. months)
$0
Cost per adequacy gap notice (on avg.)
I was braced for a six-month implementation. We were live in four days. The pricing conversation took about ten minutes — it was straightforward, no hidden fees. Blueprint gave us real-time adequacy scores from day one, which completely changed how we ran the build.
J
Jennifer R.
VP of Network Development · Regional Medicare Advantage PlanMedicare Advantage

All customer stories

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Medicare Advantage
Live in 4 days
I was braced for a six-month implementation. We were live in four days. The pricing conversation took about ten minutes — it was straightforward, no hidden fees. Blueprint gave us real-time adequacy scores from day one, which completely changed how we ran the build.
J

Jennifer R. · VP of Network Development

Regional Medicare Advantage Plan · Mid-size plan · AZ

Medicaid
2 gap notices avoided
Every time we've asked about pricing, the answer has been consistent. No surprise seat fees, no upsell on things we thought were included. That matters when you're pitching internally to finance. The adequacy scoring has saved us from at least two gap notices this contracting cycle.
M

Marcus T. · Director of Provider Relations

Medicaid Managed Care Organization · Large MCO · TX

Exchange / QHP
Replaced 4 spreadsheets
We had been building in spreadsheets for years. The credentialing workflow alone was worth switching — no more digging through email threads to figure out where a provider was in the CAQH process. Blueprint gives everyone on the team a single view.
S

Sarah K. · Network Operations Manager

Exchange / QHP Health Plan · Regional plan · CO

Medicare Advantage
Multi-state command center
For a plan our size, we needed a vendor that could actually keep up with our portfolio. Blueprint's enterprise setup gave us one CSM who knew every state we were building in. The cross-state adequacy view is something we couldn't get anywhere else without a custom build.
D

David M. · Chief Network Officer

Large Regional Medicare Advantage Plan · Large plan · Multi-state

D-SNP
D-SNP HSD pre-configured
D-SNP builds are complicated — dual-eligible requirements on top of MA standards. Blueprint had the right HSD thresholds pre-loaded for D-SNP, which saved us weeks of manual setup. The audit trail for our compliance team has been invaluable.
R

Rachel F. · Director, Network Compliance

D-SNP Health Plan · Regional plan · OH

Medicaid
Pre-build feasibility mapped
We ran our first Medicaid network build using Blueprint Analytics as a pre-build feasibility assessment before we even started contracting. Knowing exactly which counties were going to be hard — and which specialties — let us negotiate better from the start.
T

Thomas A. · VP of Provider Contracting

Regional Medicaid Plan · Mid-size plan · FL

Exchange / QHP
AE productivity 2×
The campaign sequences were the biggest surprise. We went from manual email follow-ups to automated LOI intro sequences that actually tracked open rates and response stages. Our AE team's productivity doubled in the first month.
L

Lisa C. · Network Development Lead

Exchange / QHP Plan · Small plan · VA

Medicare Advantage
Switched from Salesforce
We were using Salesforce before Blueprint. Six months of customization and we still didn't have adequacy scoring or network-specific pipeline stages. Blueprint had everything configured on day one. I wish we had switched two years earlier.
K

Kevin S. · Director, Network Management

Medicare Advantage Plan · Mid-size plan · NC + SC

Medicare Advantage
Adequacy 2 weeks early
Blueprint's free adequacy audit gave us an honest picture of our service area before we committed to building. The gap report identified three specialty shortfalls we hadn't anticipated. We hired for those specialties first and hit adequacy two weeks ahead of schedule.
A

Amanda H. · VP of Network Operations

Regional Health Plan · Large plan · GA

All four lines of business covered

Medicare Advantage Medicaid Exchange / QHP D-SNP
SOC 2 Type II Certified HIPAA-aware architecture 99.9% uptime SLA

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